diff --git a/services/platform-service/src/modules/broadcasts/repository.ts b/services/platform-service/src/modules/broadcasts/repository.ts
index f8257847..63267891 100644
--- a/services/platform-service/src/modules/broadcasts/repository.ts
+++ b/services/platform-service/src/modules/broadcasts/repository.ts
@@ -21,14 +21,14 @@ export async function createBroadcast(doc: Broadcast): Promise<Broadcast> {
   const container = getContainer('broadcasts');
   const { resource } = await container.items.create(doc);
   if (!resource) throw new Error('Failed to create broadcast');
-  return resource as Broadcast;
+  return resource as unknown as Broadcast;
 }
 
 export async function getBroadcast(id: string, productId: string): Promise<Broadcast | null> {
   const container = getContainer('broadcasts');
   try {
     const { resource } = await container.item(id, productId).read();
-    return resource as Broadcast | null;
+    return resource as unknown as Broadcast | null;
   } catch (err) {
     if ((err as { code?: number }).code === 404) return null;
     throw err;
@@ -134,7 +134,7 @@ export async function createDelivery(doc: BroadcastDelivery): Promise<BroadcastD
   const container = getContainer('broadcast_deliveries');
   const { resource } = await container.items.create(doc);
   if (!resource) throw new Error('Failed to create delivery');
-  return resource as BroadcastDelivery;
+  return resource as unknown as BroadcastDelivery;
 }
 
 export async function getDelivery(
@@ -145,7 +145,7 @@ export async function getDelivery(
   const id = `${broadcastId}:${userId}`;
   try {
     const { resource } = await container.item(id, userId).read();
-    return resource as BroadcastDelivery | null;
+    return resource as unknown as BroadcastDelivery | null;
   } catch (err) {
     if ((err as { code?: number }).code === 404) return null;
     throw err;
@@ -219,7 +219,7 @@ export async function queueInAppMessage(doc: InAppMessage): Promise<InAppMessage
   const container = getContainer('in_app_messages');
   const { resource } = await container.items.create(doc);
   if (!resource) throw new Error('Failed to queue in-app message');
-  return resource as InAppMessage;
+  return resource as unknown as InAppMessage;
 }
 
 export async function getInAppMessagesForUser(
diff --git a/services/platform-service/src/modules/feedback/routes.ts b/services/platform-service/src/modules/feedback/routes.ts
index 3e41856f..bd908077 100644
--- a/services/platform-service/src/modules/feedback/routes.ts
+++ b/services/platform-service/src/modules/feedback/routes.ts
@@ -4,9 +4,10 @@
  */
 
 import type { FastifyInstance } from 'fastify';
-import { UnauthorizedError, ForbiddenError, NotFoundError } from '../../lib/errors.js';
+import { UnauthorizedError, ForbiddenError, NotFoundError, BadRequestError } from '../../lib/errors.js';
 import { getRequestProductId } from '../../lib/request-context.js';
 import { CreateFeedbackSchema, UpdateFeedbackSchema, QueryFeedbackSchema } from './types.js';
+import { generateSasUrl, BLOB_CONTAINERS } from '../../lib/blob.js';
 import {
   createFeedback,
   getFeedback,
@@ -14,6 +15,8 @@ import {
   updateFeedback,
   deleteFeedback,
   getFeedbackStats,
+  generateScreenshotBlobPath,
+  hasScreenshot,
 } from './repository.js';
 
 function requireAuth(req: { jwtPayload?: { sub: string; role?: string } }): string {
@@ -79,4 +82,90 @@ export async function feedbackRoutes(app: FastifyInstance): Promise<void> {
     const productId = getRequestProductId(req);
     return getFeedbackStats(productId);
   });
+
+  // ── User: Generate SAS URL for screenshot upload (Phase 1.3) ─────────────
+  app.post('/feedback/sas', async req => {
+    const userId = requireAuth(req);
+    const productId = getRequestProductId(req);
+    
+    // Validate content type
+    const body = req.body as { contentType?: 'image/png' | 'image/jpeg' | 'image/webp' };
+    const validTypes = ['image/png', 'image/jpeg', 'image/webp'];
+    if (!body.contentType || !validTypes.includes(body.contentType)) {
+      throw new BadRequestError('Invalid contentType. Must be image/png, image/jpeg, or image/webp');
+    }
+
+    // Generate blob path (feedbackId will be assigned after creation)
+    // For pre-upload, we use a temp path that gets moved on feedback submission
+    const tempFeedbackId = `temp_${userId}_${Date.now()}`;
+    const blobPath = generateScreenshotBlobPath(productId, tempFeedbackId, body.contentType);
+
+    // Generate SAS URL for upload (5 minutes expiry)
+    const uploadUrl = await generateSasUrl(
+      BLOB_CONTAINERS.feedbackScreenshots,
+      blobPath,
+      'w', // write permission
+      5 // 5 minutes
+    );
+
+    return {
+      blobPath,
+      uploadUrl,
+      expiresIn: 300, // 5 minutes
+      maxSizeBytes: 5 * 1024 * 1024, // 5MB limit
+    };
+  });
+
+  // ── Admin: Get screenshot view URL (Phase 1.3) ────────────────────────────
+  app.get<{ Params: { id: string } }>('/feedback/:id/screenshot', async req => {
+    requireAdmin(req);
+    const productId = getRequestProductId(req);
+    const fb = await getFeedback(req.params.id, productId);
+    
+    if (!fb) throw new NotFoundError('Feedback not found');
+    if (!hasScreenshot(fb)) {
+      throw new NotFoundError('No screenshot attached to this feedback');
+    }
+
+    // Generate fresh SAS URL for viewing (15 minutes expiry)
+    const viewUrl = await generateSasUrl(
+      BLOB_CONTAINERS.feedbackScreenshots,
+      fb.screenshotBlobPath!,
+      'r', // read permission
+      15 // 15 minutes
+    );
+
+    return {
+      url: viewUrl,
+      contentType: fb.screenshotContentType,
+      sizeBytes: fb.screenshotSizeBytes,
+      expiresIn: 900, // 15 minutes
+    };
+  });
+
+  // ── Admin: Delete screenshot (GDPR/privacy compliance) (Phase 1.3) ───────
+  app.delete<{ Params: { id: string } }>('/feedback/:id/screenshot', async (req, reply) => {
+    requireAdmin(req);
+    const productId = getRequestProductId(req);
+    const fb = await getFeedback(req.params.id, productId);
+    
+    if (!fb) throw new NotFoundError('Feedback not found');
+    if (!hasScreenshot(fb)) {
+      throw new NotFoundError('No screenshot attached to this feedback');
+    }
+
+    // Update feedback to remove screenshot reference
+    const updated = await updateFeedback(req.params.id, productId, {
+      screenshotBlobPath: undefined,
+      screenshotUrl: undefined,
+      screenshotUrlExpiresAt: undefined,
+      screenshotContentType: undefined,
+      screenshotSizeBytes: undefined,
+    } as unknown as import('./types.js').UpdateFeedbackInput);
+
+    // Note: Actual blob deletion would be handled by lifecycle policy or batch job
+    // to avoid blocking the request
+
+    reply.status(204);
+  });
 }